We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Chinapost/HongKong Airmail: 7- 25 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email.
1Q:Can we customize product? What cost will be included?
A:The product can be customized, but lcd module has different tooling cost, which includes FPC, Touch Screen, Backlight , Bezel and so on.
2Q: Payment Terms?
A:Paypal can be accepted for sample, but Credit Card and T/T paid in advance for mass production.
3Q: What is your delivery method?
A:EXW ShenZhen by DHL/ UPS / FEDEX / TNT, or ship the goods to your forwarder.
4Q:Products are in stock? How long can you deliver?
A: Our product is mainly customized.Drawing finished within 3 days; samples finished within 7 days. Large batch delivery takes 4-5 weeks.
5Q: Can you provide product drawings and test reports?
A: According to customer needs, our company can provide product related information and test reports.
6Q: What is the minimum order quantity?
A: All our products have MOQ requirement, please contact our salesman for detailed information.
7Q: Are you open to OEM processing?
A: Yes, we can OEM.
If you have technical problem with the product you received from us, please contact us online or by email
Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.