We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Chinapost/HongKong Airmail: 7- 25 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email.
1. LCD & LCM Display: Design, Manufacturing LCD&LCM (TN, STN, CSTN, TFT); OEM Service for COG, TAB & COB LCD Modules.
2. Guarantee: In order to ensure our products' quality, each process has been aranged QC. And there are many advanced machines introduced to check the products quality. The goods will have a ramdom test before delivery. One year for warranty under normal use.
We provide a verity of LCD display screen module according to customers' various requests, TFT LCD Screen Module, Graphic LCD Display Module, Character LCD Display Module, Segment LCD Module, OLED Display Module, LCD Display Led Backlight, LCD Display Led Backlight, Touch Panel, Smart Screen Module.
1. We provide a verity of lcd panel and lcd module, Including TN LCD, HTN, STN, FSTN, VA LCD, including COB and COG IC connection.
2. Character Module series for 16x1, 16x2, 16x4, 20x1, 20x2 characters
3. Graphic Module series for 96x16 dots,122x32 dots,128x32 dots, 128x64 dots, 160x32dots, 160x128 dots, 160x160 dots, 192x32 dots, 192x64 dots, 160x132 dots, 240x128 dots, 320x240 dots series.
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us with the original condition,we will repair or exchange new one for you.
If you have any using problem of the products which buy from Qihang, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.
If you have technical problem with the product you received from us, please contact us online or by email
Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.
Q1. How can I get the samples?
A: If you need samples, we can make as per your request .You should pay the sample fee and freight. Sample lead time always be within 2-5 days.
Q2. How to order lcd?
A:Please send us your purchase order by Email, or ask us to send you one invoice. We need to know the following information for your order.
1)Product information-Quantity, part number
2)Delivery time required.
3)Shipping information-Company name, Street address,Phone&Fax number,Destination sea port.
4)Forwarder's contact details if you have any in China.
Q3. How long can I expect to get the sample?
A:The samples will be ready for delivery in 2~7 days.The samples will be sent via express and arrive in 5~7 days.
Q4. When can I get the datasheet?
A: When we get your inquiry, you shall first tell us the part number you want, then we can send you the datasheet immediately