If you have technical problem with the product you received from us, please contact us online or by email
Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us with the original condition,we will repair or exchange new one for you.
If you have any using problem of the products which buy from Qihang, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.
Qihang always adheres to the "quality first" concept, strictly controls the various processes of production operations, and conducts 100% inspection of shipped products.
We provide a verity of LCD display screen module according to customers' various requests, TFT LCD Screen Module, Graphic LCD Display Module, Character LCD Display Module, Segment LCD Module, OLED Display Module, LCD Display Led Backlight, LCD Display Led Backlight, Touch Panel, Smart Screen Module.
1. We provide a verity of lcd panel and lcd module, Including TN LCD, HTN, STN, FSTN, VA LCD, including COB and COG IC connection.
2. Character Module series for 16x1, 16x2, 16x4, 20x1, 20x2 characters
3. Graphic Module series for 96x16 dots,122x32 dots,128x32 dots, 128x64 dots, 160x32dots, 160x128 dots, 160x160 dots, 192x32 dots, 192x64 dots, 160x132 dots, 240x128 dots, 320x240 dots series.
Our company is located in Shenzhen, which has the "City of Entrepreneurship". The company has been established nearly for 10 years and has always believed in humanistic care. It has created a group of stable and excellent work teams to provide satisfactory services to customers.